In August last year, a Spanish customer paid for the proofing fee and asked us to proofing according to his drawings. After receiving the approval samples, he was very satisfied with the quality. In the order confirmation stage, he was not satisfied with our quotation, and his target price was 20% lower than our quote. We tactfully told that for such a high quality hydraulic valve, we are indeed the most favorable price. After this email, we have no information about this guest any more.
A few days ago, the Spanish customer sent us an email asking if we are interested in continuing to make their order for hydraulic control check valve according to the price discussed in August last year. We asked the customer why they chose to place an order with AAK again. The customer said that last year, because he thought our price was too high, he chose another supplier.
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